Although many anti-virus programs let you make a set of emergency restore disks when you install the software. However, you will lose any files that haven’t been backed up on separate media. If you haven’t been able to remove the virus, this set of disks might help you to resolve the problem. A new computer often comes with a set of one or more emergency "restore" disks. Use restore disks or reinstall the operating system.The cost involved can be a small amount to pay to resolve the problem. Many large retail chains now provide in-store services that specialize in removing viruses. However, these tools can be complicated to use, so depending on how comfortable you are with the procedure, you might want to bring in an expert. PROTECT YOUR COMPUTER FROM VIRUSES SOFTWARESometimes - especially for high-profile threats - major anti-virus software manufacturers will provide a tool to help get rid of specific viruses. If first efforts aren’t enough, check your anti-virus product’s website for additional information. Tip: It’s also a good idea to scan again with a separate scanner, such as an online service, for added assurance. Rescan your computer after you’ve removed the virus (just to be sure). Another option for Windows-based systems is to use the Microsoft® Windows Malicious Software Removal Tool,* free software distributed through Windows Update* and updated monthly. Many viruses can be easily removed using this method. Follow your anti-virus software's on-screen instructions.If you discover a virus or related threat during a scan, follow these steps: Tip: While you shouldn’t depend on it for your main anti-virus solution, another option is to use a free online service to scan your computer, like Trend Micro HouseCall™* or Symantec® Security Check.* See your product documentation for details. PROTECT YOUR COMPUTER FROM VIRUSES FULLBecause a full scan can take an hour or more to complete, many anti-virus software packages also let you perform a quick, but less thorough, scan of the most commonly infected parts of the computer. PROTECT YOUR COMPUTER FROM VIRUSES MANUALAnti-virus software typically lets you choose whether to schedule a scan on a regular basis or perform a manual scan. It’s best not to open this type of file, because even if the attachment is from someone you know, they may be unknowingly passing along a virus. Keep in mind that humorous material is often passed along, from address to address, through email. For example: never open an email attachment that comes from someone you don’t know, and avoid downloading anything from the internet that might not be trustworthy. Tip: For added protection, consider buying a security suite that includes firewall software and other protection (such as spam filtering). These products typically require an annual subscription, which lets you keep your anti-virus software up to date and ready to detect the latest threats. Anti-virus software is widely available any online or brick-and-mortar store that sells software will offer a number of products.
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